Shipping policy

 

At Nelipot Swim, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping policies below to understand more about our processing and delivery times.

Domestic Shipping (Dubai/UAE)

  • Handling Time: All orders placed before 2 PM are processed and shipped within one business day.
  • Transit Time: We offer next-day delivery for all orders within Dubai.
  • Shipping Rates:
    • Orders above 500 AED qualify for free shipping.
    • For orders below 500 AED, a shipping fee of 15 AED will apply.

International Shipping

  • Flat Rate: International orders have a flat shipping rate of 73 AED.
  • Transit Time: International orders are typically delivered within 2-7 business days.

Additional Information

  • Once your order is shipped, you will receive a confirmation email with tracking details to monitor the delivery status.
  • For any questions regarding shipping, please contact our customer service team.

Taxes and Duties

At Nelipot Swim, we aim to provide a smooth shopping experience for our customers. However, please note the following regarding taxes and duties on your orders:

  • International Orders: For orders shipped outside the UAE, please be aware that your order may be subject to import duties, customs fees, and other taxes as regulated by your country’s government. Nelipot Swim is not responsible for any additional charges related to customs or taxes that may be imposed upon delivery. These fees are solely the responsibility of the customer and vary depending on your country’s regulations.

Please consult your local customs office for information on any applicable taxes or fees before placing your order.

Thank you for shopping with us! We look forward to bringing your items to you quickly and with care.